Support & Maintenance

It's a never-ending process. This is the most underestimated lifecycle of a software, but we think about maintenance from the early stages of designing and building software, so that we won't need to fix major bugs, that can cause workflow problems or even downtime. We guarantee a lifetime support for all of our projects post-launch.
How We Support

The technology is like a flowing river. Operating Systems like Linux, iOS or Android keeps updating, frameworks implements better features, that improves performance or simplifies processes. We use the best technology existing on the market, that has long-term support by major supporters like Microsoft and Google. These companies have our backs and we can guarantee a flawless maintenance and evolution processes of our projects.

  • In case of any critical incident we respond and start working in 1 hour
  • Response time for non critical incidents is per agreement with a project owner
  • We monitor your system and respond to issues in real time as they arise
  • We use top cloud providers like AWS and Microsoft Azure, that provides fully-featured support of the servers
  • Automated system health checks
  • Automatic recovery of environments in case of any failure
  • Weekly and monthly maintenance of the system.

  • Knowledge Transfer

    If your goal is for us to make the product and then bring the maintenance and ongoing growth to your own developers, we can help you with a knowledge transfer to your team to allow a seamless transition from our development team to yours. This can include anything you may need, like technical documentation, meetings, long-term consultation and so on.

  • Help for your Team

    Are you building a startup or have a team without a CTO? We have a team of full-stack senior engineers, who have a lot of knowledge and experience to tell you, which technology best suits your needs. We can make a partnership with your team and help your developers find the best path to build and maintain your project.

Let's build something great
Together, we can assemble and execute a plan to hit your key objectives with a software product that looks, feels, and is a top-of-the-line technology experience.
(41)755731946
contact-us@rahni.ch
Rah&Ni GmbH
Address: Feldstrasse 61, Zürich, 8004 Switzerland
Commercial register ID: CH-020.4.082.642-7
VAT/UID: CHE-342.199.653 MWST